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60–90 Day Single Customer View for UK Marketers, Sequencing First

60–90 Day Single Customer View for UK Marketers, Sequencing First

by Kat Wellard | Sep 25, 2026 | AI

A single customer view (SCV) is a governed, unified customer record that lets marketing, sales and service teams act on the same facts about a person, instead of three conflicting versions in three separate systems. Done properly, it cuts wasted spend on duplicate...
SME admins: Harden Microsoft 365 ransomware protection in 1–2 days

SME admins: Harden Microsoft 365 ransomware protection in 1–2 days

by Kat Wellard | Sep 24, 2026 | AI

Microsoft 365 includes real ransomware detection and recovery tools, but they are not a defence on their own. Versioning, the Recycle Bin and Files Restore will save you in most single-user incidents; they will not save you if an attacker gets hold of admin...
6 Step Xero CRM Setup for SMEs to Prevent Month End Breakages

6 Step Xero CRM Setup for SMEs to Prevent Month End Breakages

by Kat Wellard | Sep 23, 2026 | AI

A Xero–CRM integration syncs contacts, invoices and payment status so sales and finance work from one shared customer record rather than two conflicting ones. Most small and medium businesses need this the moment invoicing volume outgrows manual re-entry, or when...
2026 UK website redesign costs: £1,500–£80,000 and avoid hidden fees

2026 UK website redesign costs: £1,500–£80,000 and avoid hidden fees

by Kat Wellard | Sep 22, 2026 | AI

Most UK website redesigns cost between £1,500 and £80,000, with a typical small business landing somewhere between £3,000 and £8,000. The right figure for you depends on page count, integrations and who does the work. Visual refreshes sit at the low end, eCommerce and...
IT Teams: Five Phase SharePoint Migration Playbook for File Servers

IT Teams: Five Phase SharePoint Migration Playbook for File Servers

by Kat Wellard | Sep 21, 2026 | AI

The best approach to a file server to SharePoint migration is a phased one: assess your data, remediate blockers, prepare the target structure, migrate in waves, then onboard users properly. Use SPMT, Migration Manager, or PowerShell cmdlets as your baseline tools,...
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